Recruiters see it as a tool, but some candidates are skeptical
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When Wafa Shafiq realized her upcoming job interview would be conducted by an artificial intelligence bot, she thought: Why not?
"I thought it'd be really cool. I wanted to try it," said Shafiq.
Alex, an AI bot powered by software company Aprioria, interviewed the 26-year-old from Mississauga, Ont., for a marketing position at a retirement insurance agency.
It asked her about herself and her experience for 30 minutes. It acknowledged her responses and complimented them before asking a followup question.
"I was shocked that it was asking such good followup questions," Shafiq told CBC News. "My expectations had been lower."
While some companies are turning to artificial intelligence to streamline their recruitment processes, some job candidates are concerned about how they're being evaluated and losing the chance to connect with recruiters.
This technology is still in the early phase, says Mike Shekhtman, senior regional director at Canadian employment agency Robert Half.
"As the technology improves, we will continue to see perhaps an acceleration."
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