Havard Business Review Analytic Services

Using AI to bolster hiring practices that meet rising human capital needs.

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How Talent Acquisition is Transforming with AI & Automation
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Voice AI's impact on high-volume hiring today
Organizations like Propel Impact and Thrive are processing 4x more candidates with the same recruitment resources.
Voice AI reduces time-to-hire from weeks to days while conducting interviews 24/7 in any language or time zone.
How leading organizations are using AI to transform candidate experience while freeing recruiters for strategic relationship-building.
Reimagining talent acquisition for critical industries
In high-turnover industries where labor costs can reach 200% of annual salary, traditional recruitment processes are becoming unsustainable. Forward-thinking executives are deploying voice AI to fundamentally reshape how they attract, evaluate, and retain talent—particularly in manufacturing, retail, and hospitality sectors facing acute labor shortages. This report examines how AI-powered voice interviews enable organizations to screen every interested candidate with consistency and fairness, while capturing richer insights about motivation and fit that drive better hiring decisions and improved retention outcomes.

"Ribbon's API is so easy to implement. It saved our team so much time and now we can supercharge our interviews to hire 60% faster!"

Michael James, API Developer

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