Ribbon's Messaging Terms

Last updated: May 2026

Ribbon Inc. ("Ribbon," "we," "us," or "our") operates a text messaging program through which we send interview-related messages to job applicants on behalf of our business customers (hiring organizations).

By providing your mobile number on a participating job application and replying YES to our confirmation text, you agree to these Messaging Terms and our Privacy Policy.

1. How to Get Help

Reply HELP (or INFO) to any message for assistance. You can also contact us at support@ribbon.ai.

2. Supported Carriers

This program is supported on all major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, U.S. Cellular, Boost, Cricket, and MetroPCS, among others. Carriers are not liable for delayed or undelivered messages.

3. Privacy

Your information is handled in accordance with Ribbon's Privacy Policy.

We do not sell, share, transfer, or use your mobile information or SMS opt-in consent with any third party or affiliate for marketing, promotional, or any other purpose. SMS opt-in consent is not shared with third parties or affiliates for any purpose.

4. Eligibility

You must be at least 18 years old and a resident of the United States to participate in this program.

5. Changes to This Privacy Policy

We may update these terms from time to time. The current version will always be posted at https://www.ribbon.ai/messaging-terms. Material changes will be noted by updating the "Effective" date above.

6. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@ribbon.ai
Company:
Ribbon AI, Inc.

Ribbon AI Inc. Privacy Policy

Effective Date: March 26, 2025

At Ribbon AI Inc. ("Ribbon," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, https://ribbon.ai, and our AI-powered voice interviewing platform (collectively, the "Services").​


Information We Collect


We collect various types of information to provide and improve our Services:​

  1. Personal Information: When you register for an account, schedule an interview, or contact us, we may collect:​
    • Name​
    • Email address​
    • Phone number​
    • Resume and professional background​
  2. Interview Data: Our platform records and transcribes interviews conducted through our Services. This includes:​
    • Audio and video recordings of interviews​
    • Transcripts of interview conversations​
    • Responses to interview questions​
  3. Usage Data: We automatically collect information about your interaction with our Services, such as:​
    • IP address​
    • Browser type and version​
    • Pages visited​
    • Time and date of visits​
    • Duration of visits​


Use of Information


We use the collected information for the following purposes:​


Consent to Use Interview Data

By participating in interviews through our platform, you consent to the recording and transcription of your interviews.


Disclosure of Information


We may share your information with:​


Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.​


Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.​


Your Rights


You have the right to:​


To exercise these rights, please contact us at support@ribbon.ai.​


Children's Privacy


Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.​


Changes to This Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.​


Contact Us


If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:​

Ribbon AI Inc.
Email: support@ribbon.ai
Website: https://ribbon.ai

Go Home